Odour complaints can result in a variety of legal or regulatory actions against the owners and operators of a facility.
Where there are odour concerns, neighbours will put pressure on the Ministry of the Environment (MOE) to take action. Under pressure, the MOE will approach you to address the odour issues. This often leads to adversarial relationships all round – between operators, MOE, and neighbours. If neighbours perceive that insufficient actions are being taken and the odour issues are still present, they will be unhappy with MOE. When citizens are unhappy with MOE, MOE becomes unhappy with plant operators.
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John Willms and Joanna Vince's article appears in the Fall 2012 issue of Influents.